Spring/Summer Resources

  • Registration for the 2026 spring cleanup opens in March.

    A big thank you to all the community groups, families, individuals, schools and businesses who participated in the spring cleanup from April 25 to 27, 2025. Over 700 self-directed cleanups were held across the City, including 400 in City parks. The next spring cleanup is tentatively set for April 24 to 26, 2026.

    Clean Toronto Together

  • Maintaining your property not only enhances the appearance of our community but also ensures safety and compliance with City bylaws. Here's a quick guide for all property owners:​

    Lawn & Boulevard Maintenance

    • Grass Cutting: Keep your lawn trimmed to a height of no more than 20 cm.

    • Boulevard Upkeep: You're responsible for maintaining the boulevard adjacent to your property, including grass cutting and litter removal.​

    More info:

    Harmonization of Property Standards By-law

    Fence & Structural Repairs

    • Fences & Structures: Ensure fences, porches, and other structures are in good repair.

    • Retaining Walls: Must be maintained in a structurally sound condition and free from hazards.​

    More info: Fences – City of Toronto

    Waste & Litter Management

    • Garbage Storage: Ensure garbage is properly stored and not left on the property outside of collection times.

    • Litter Removal: Keep your property free from litter, brush, or garbage.​

    More info: Bylaw enforcement - waste & garbage - or improper waste storage on private property - City of Toronto

    Reporting Issues and Seeking Additional Resources?

    If you notice property maintenance issues in your neighbourhood, you can:

    • Call 311: For general inquiries and to report non-compliance.

    • Report Online: www.toronto.ca/311

    • Contact My Office

    Remember: These rules apply to everyone. Keeping up your property helps ensure health, safety, and community pride—for your family, neighbours, and the entire city.

    Note: For detailed information on property standards and regulations, please refer to the City of Toronto's official website or contact the appropriate City department.

  • Thinking of widening your driveway, adding a deck, or applying for on-street parking?

    Here’s a quick guide to what permits you may need—and how to get them.

    Do I Need a Permit?

    You likely do if you're planning any of the following:

    • Building a deck, porch, or shed

    • Renovating your home with structural changes (walls, foundation, windows)

    • Adding a secondary unit or basement apartment

    • Constructing or expanding a driveway, parking pad, or garage

    Find out more at: Apply for a Building Permit – City of Toronto

    How to Apply for a Parking Permit?

    Whether you’re a new resident, hosting guests, or need long-term parking, permits are required for many local streets in Toronto.

    Types of Parking Permits:

    • Residential On-Street Parking – for vehicles registered at your address

    • Temporary/Visitor Parking – short-term permits for guests

    • Commercial Parking Permits – for service vehicles or tradespeople

    To apply, you'll need:

    • Proof of residence (e.g., utility bill or lease)

    • Vehicle ownership info

    • Your address and street parking zone

    Apply online at:  Applying for a Parking Permit – City of Toronto

    Need More Help?

    You can always contact 311 for 24/7 assistance, or call 416-392-2489.

    You can also reach out to my office for Ward 23–specific questions. 

    A better neighbourhood starts with clear information and responsible ownership and making informed changes.

  • Here’s everything you need to know about garbage, recycling, organics—and how to get free compost!

    Find Your Collection Schedule

    • Check when to put out your bins for garbage, recycling, and green bin.

    • Get alerts and reminders by using the City’s Waste Wizard or downloading the TOwaste app.

    Use the City’s schedule tool: Waste Collection Schedule – City of Toronto

    What Goes Where?

    • Not sure if something is garbage, recycling, or organics?

    • Use the Waste Wizard to search for any item (like batteries, pizza boxes, electronics, etc.)

    Try the Waste Wizard directly: Waste Wizard | City of Toronto

    Want Free Compost for Your Garden?

    As part of the City’s Community Compost Days, residents can pick up free compost made from collected yard waste and organics. You can find more information of the environment events I will hold.

    Pro Tips:

    • Place bins at the curb by 7:00 AM on collection day.

    • Keep items 6 inches away from bins so automated trucks can lift them.

    • Do not overfill—lid must close fully.

    Questions?

    Call 311 or visit:www.toronto.ca/waste

  • Whether it’s housing help, raising concerns, or navigating City programs—support is available at the City.

    Key Numbers to Keep Nearby:

    • Seniors Services Info Line 416-392-8610 | Weekdays 8:30am–4:30pm (Help with housing, care options, social programs)

    • Toronto Seniors Helpline (24/7) Call: 416-217-2077 (Health concerns, mental wellness, caregiver support)

    • Elder Abuse Ontario 1-866-299-1011 | www.elderabuseontario.com (Confidential help line for abuse or neglect concerns)

    More City Resources:

    Visit:  www.toronto.ca/seniors

    Need help navigating these programs?

    Call 311 or my office.

  • Emergencies can happen without warning—power outages, fires, floods, infrastructure issues, or public safety concerns. This is your guide to navigate challenging times.

    1. Build Your Emergency Plan

    Know who to contact, where to go, and how to stay informed. Prepare a 72-hour emergency kit including water, food, medications, flashlights, batteries, radio, chargers, important documents, and items for pets and seniors.

    City Emergency Preparedness Guide: Emergency Preparedness – City of Toronto

    2. Power Outages and Electrical Safety

    Report outages or fallen wires to Toronto Hydro at 416-542-8000

    Real-time updates: https://www.torontohydro.com/outage-hub

    Keep flashlights and radios available. Never use outdoor appliances indoors.

    3. Flooding and Water Disruptions

    Heavy rain can cause sewer backups and flash floods.

    Basement flooding or sewer backup: Call 311

    River flooding: Call Toronto and Region Conservation Authority’s 24/7 flood line at 416-661-6514

    Flood preparedness info: toronto.ca/types-of-emergencies

    4. Check the Weather Regularly

    Monitor weather alerts and warnings through Environment Canada or local news.

    Forecasts: Toronto, ON - 7 Day Forecast - Environment Canada

    5. Key Emergency Contacts

    911 – For emergencies only

    Toronto Police (non-emergency): 416-808-2222

    Toronto Public Health: 416-338-7600

    Toronto Fire Services (Emergency Incident Report Inquiries): 416-338-9338

    Emergency Medical Services (EMS): 416-392-2000

    The Ontario Poison Centre (for emergencies involving chemicals or medicine): (416) 813-5900 or 1-800-268-9017 Email: 311@toronto.ca

    For questions or support, contact 311 or Contact My Office.

  • 911 – For Emergencies Only

    Call 911 for life-threatening emergencies or crimes in progress. Use when someone’s health or safety is at immediate risk: Fire, medical emergency, heart attack, or stroke Violent crime or assault in progressCar crash with injuriesSomeone breaking into a home

    211 –  For Community & Social Services

    Call 211 or visit 211ontario.ca. It is a free, 24/7 support to connect you with:

    Housing help | Food banks and meal programs | Mental health support \Legal aid and newcomer servicesElder care and child care resourcesIncome supports and financial aid

    Interpretation available in 150+ languages.

    311 – City Services & Local Issues

    Call 311, email 311@toronto.ca, or visit Customer Experience – 311 – Toronto at Your Service. Available 24 hours a day, 7 days a week. Use 311 to report or request service for:

    Roads & Sidewalks: Potholes| Icy sidewalks or unshovelled snow| Broken curbs| Street or traffic light outages

    Parks & Recreation: Overflowing garbage bins| Damaged playground equipment| Park washroom concerns| Unsafe trees or fallen limbs

    Garbage & Recycling: Missed bin collections| Illegal dumping| Overflowing public bins| Compost bin or garbage bin requests

    Noise & Property Standards: Loud construction (outside allowed hours) | Overgrown grass | Unsafe fences | Graffiti on property

    Water & Sewers: Basement flooding | Water main breaks | Sewer backups | Blocked catch basins

    Trees & Green Space: City tree maintenance | Tree branch removals after storms | New tree planting requests | Hazardous limbs

    Parking & Permits: Illegal parking | Blocked driveways | Parking sign issues | Driveway widening concerns

    By-law Enforcement: Unlicensed businesses | Unsafe buildings | Improper signage | Public right-of-way violations

    Animal Services: For injured or dangerous animals call 311 or visit https://www.toronto.ca/community-people/animals-pets/enforcement-assistance/

    How to File a 311 Request?Phone: 311 (or 416-392-2489 from outside the city)Online:toronto.ca/311Live Chat: available via the websiteYou will receive a Service Request (SR) number that you can use to track progress or follow up.

    Not sure who to call? 

    Start with 311—they’ll help direct your request to the right City department or provide the correct contact.